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Specifications

Shared power. Two ways to deploy.

Whether you choose our secure EU cloud or your own Dedicated Server at the office: you always get the full, uncompromised Novot AI platform.

The only choice you make

Where does your Nova run?

This is the only difference between Nova Air and Nova Vault. What the platform can do is exactly the same in both — you only choose where it runs and where your data lives.

EU Cloud

Nova Air

Live fast, no hardware needed

We host and manage everything in our secure EU cloud. Nothing needs to come into your building: you supply the knowledge, we set it up.

  • Live within 4 weeks
  • No hardware or installation at the office
  • Hosted in our secure EU cloud
  • Always on the latest version, automatically

Fits: companies that want to start as fast as possible, without dealing with technology on site.

Dedicated Server

Nova Vault

Your own hardware at your office

We place and manage a dedicated server in your building. Your documents and knowledge base therefore stay physically at your own location.

  • Your own dedicated server — placed and managed by us
  • 100% local document storage: your files stay in your building
  • Maximum control over your own environment
  • Built for the strictest privacy requirements

Fits: healthcare, legal, financial services — and anyone whose documents must not leave the building.

Not sure yet? A 15-minute call usually settles it. What the platform can do is exactly the same in both deployments — so everything below comes with either one.

Included in both

The full platform. No stripped-down edition.

No entry tier with half the features and no expensive plus version. The specifications below apply in full to Nova Air and Nova Vault alike.

Channels & communication

Nova works on the channels your customers already use to reach you.

  • Email handling included
  • WhatsApp Business included
  • Phone and voice as an optional add-on
  • Automatically multilingual: Dutch and English

AI agents & workflows

Nova completes whole tasks — not just isolated replies.

  • Running and recording intake conversations
  • Drafting and sending quotes
  • Scheduling appointments in the calendar
  • Automatic escalation to your team when in doubt

Privacy & security

Built around European legislation as standard, not as an add-on.

  • 100% GDPR compliant
  • Encrypted storage
  • Automatic backup every 24 hours
  • Prepared for the EU AI Act

Management & peace of mind

We set it up, we keep it running. You manage nothing.

  • Full onboarding on your 90-day email archive
  • Shadow week up front: watching along first, live after
  • Continuous management and updates by Novot AI
  • Corrections via your own dashboard, live within 15 minutes

What our AI agents do for your business

All agents are available with both Nova Air and Nova Vault. We tailor the capacity and agents to your business — from email handling and WhatsApp support to scheduling and quotes.

  • Email agentReads and answers your incoming mail.
  • FAQ agentAnswers frequently asked questions from your own documents.
  • Triage agentRecognizes what each message is about and routes it.
  • Escalation agentSenses the tone and brings in a human in time.
  • Booking agentSchedules appointments and puts them in your calendar.
  • WhatsApp agentHandles WhatsApp Business conversations.
  • Phone agentAnswers incoming voice calls and conducts phone conversations.
  • Quote agentDrafts quotes and price proposals from your price list.
  • Lead agentQualifies new leads and enriches them with context.
  • Review agentReplies to reviews and flags unhappy customers.

Capacity & custom work

Sized for SMB volume. More is always possible.

As standard the platform is sized for 2,500 to 25,000 messages per month — ample for virtually any SMB. Growing past that, or need your own workflow or integration? We build that on request.

Discuss your requirements
2,500 – 25,000
messages per month, as standard
On request
higher volume, integrations & custom workflows

Our approach

We work differently from an AI agency.

An AI agency sells you a project: months of consulting first, then a quote, and at the end a hand-over you have to carry on with yourself. We deliver Nova as one product — the development and the ongoing maintenance — and you only choose how you pay for it. Here is the difference side by side.

At an AI agency

  • Weeks of consulting before anything is built
  • No clarity up front on what the final bill will be
  • You buy a hand-over — whatever breaks afterwards is your problem
  • Three to six months of waiting until it goes live
  • Often no clear answer on where your data ends up

At Novot AI

  • Working within four weeks, not a months-long build
  • Development and maintenance are one product — you only choose how you pay
  • We keep maintaining Nova, including after the first year
  • A shadow week first: you see what it does before it answers customers
  • You choose where your data lives: our EU cloud or your own server

See what Novot AI can do for your business.

Book a call